Delivery

Shipping Policy for Decotique.nl

At Decotique.nl we do our best to get your order to your home as quickly and efficiently as possible. Below you will find the details of our shipping policy

1. Shipping costs

  • Netherlands: For orders within the Netherlands we charge 6.95 for shipping. For orders above 100 shipping is free within the Netherlands.
  • International: For international orders, shipping costs may vary depending on the destination country. Exact costs will be displayed during checkout.

2. Processing time

  • Order Processing: After receiving your order, we will immediately begin processing it. This usually takes 1-2 business days.
  • Shipping time: Once your order is processed, it will be shipped. Delivery time within the Netherlands is usually 1-2 business days. For international orders, delivery time may vary depending on the destination.

3. Delivery options

  • Standard Delivery: This is our standard delivery option, which typically takes 1-2 working days within the Netherlands.

4. Shipping confirmation and tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This allows you to track the status of your order online.

5. Delivery areas

We currently deliver within the Netherlands and to selected international destinations. If your country is not available at checkout, please contact our customer service for more information.

6. Delayed or failed deliveries

Although we do our best to deliver your order on time, sometimes delays can occur due to factors outside of our control (such as weather conditions or customs checks). If your delivery is delayed or fails, please contact our customer service as soon as possible. We will do everything we can to resolve the problem.

7. Damaged or missing items

Please check your order immediately upon receipt. If anything is missing or damaged, please contact our customer service within 48 hours so we can resolve this for you.

8. Customer service

For questions about your order or our shipping policy, please contact our customer service at info@deco-tique.nl

Thank you for your order at Decotique.nl! We strive to provide you with excellent service and look forward to delivering your order to you soon.